Quality Management Systems
Achieve world-class quality and operational excellence.
Cut loses, improve customer satisfaction.
Sustainable your growth.
Does your team "Think Quality"?
Quality is a culture, not as a department
For many, quality is a hindrance to faster unchallenged production. In many organizations, the quality team is pitted against the production or the sales team, and there is no coherence.
Training of QMS aims to address that issue and present quality as an organizational value rather than the preserve of a department called the Quality Control Department.
This culture shift is key to the foundation of a healthy and functional quality management system.
Our QMS training is geared towards that.
Does your team track important metrics?
Do they know how to collect, track, analyze and gain insights from KPIs?
Benefits of Tracking KPIs:
1. Minimize cost due to defects
Minimize costs associated with defects, rework, and non-compliance
2. Enhance customer satisfaction
Address quality issues promptly, improve product and service quality
3. Informed decision-making
Make strategic decisions informed by data analysis and insights
4. Identifying areas of improvement
You know you have a good product or service BUT people are not
5. Timely CAPA
Early identification of problem areas allows for timely corrective and preventive actions (CAPA)
Does Your Team Have Standard Operating Procedures (SOPs)?
Do you have SOPs developed and documented, and are they followed?
Benefits of SOPs:
1
Consistent Quality
Standardize processes, leading to consistent and reliable results
2
Error Reduction
SOPs reduce waste of time and material arising from trial and error.
3
Institutional Knowledge
Preserve institutional knowledge; employees come and go.
4
Workplace Efficiency
Clear, step-by-step instructions streamline processes & save time
Process Engineering
Are your processes optimized to minimize waste and downtime? We help you highlight bottleneck areas where material, time and effort is wasted, helping you achieve operational efficiency.
Kaizen
Quality Management relies on an attitude of continuous improvement (aka Kaizen). We help you see areas of improvement, and walk you through change management for stability of the QMS.
Root Cause Analysis
We train your team to systematically know how to get to the bottom of the problem, so that instead of treating symptoms, they deal with the root cause.
ISO 9001-2015 Certification
ISO 9001-2015 is an international quality management standard that organizations use to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, as well as the organization’s own requirements. ISO 9001-2015 is about the quality of the organization itself, and how well the management is prepared to deliver what it promises and what is expected as per external regulations. We help organizations start the journey of setting up a QMS that can pass an ISO 9001-2015 audit in order to become ISO Certified.
